Give honest answers to the following questions: Long term plans have worked for you? Is funding your real problem? Do you believe that...

Our education system is focused on producing compliant factory workers. We are graded by our ability to give that one correct answer....

What are the training programs you have conducted in your organization in the last two years? How many man-days have been invested for...

I recently conducted a 2-day free class to teach small businesses to build their website. Seven people participated in this session. All...

There is a new building coming up in Pen. It is located on a lakefront. Instead of paint, the external walls are lined up with red tiles....

We all schedule meetings and send invites. Pause for a minute now. Go to your calendar and look at the schedule. I bet your meetings...

Robert Cialdini wrote a landmark book - Influence, in the 2000s. That book decoded elements that make us act in a certain way. He later...

In generic terms, the risk is a product of severity and frequency. Death is almost a certainty in a plane crash. However, they happen...

Constraints are an integral part of any system. Business is not an exception to this rule. For small businesses, they are plentiful....

People have misconceptions that design thinking is only for product development, and its use is limited to big companies. Both of these...

I specifically work with small businesses. Over the last year, I have looked deeply into the challenges faced by them. I have concluded...

During the pandemic, many employed people have started some business. In most cases, it is some form of trading or making some food...

I recently concluded a session for helping people finding their purpose. In these four weeks, people traveled back in time and looked at...

We all undertake projects and initiatives. Most of the time, we overrun the schedule. There are two primary reasons for it. The first...

I was reviewing the CRM data provided by a marketing firm. They were working with my friend for more than a few years. But, the results...

We spend a lot of time figuring out what's on the mind of our customers. We use process maps and tools like Voice of Customer (VOC). Yet,...

If you break the goal into bite-sized tasks anything is possible. I recovered from COVID around the end of Oct'2020. This was the time I...

Dhokla is a tasty snack. However, very few people can make it soft, light, and fluffy. People add baking soda to the dough. But it comes...

I start the design thinking workshop by asking the participants to define their problems. Invariably, they are mentioned as statements....

Many of us have watched a drama being unfold on stage. Great actors make the characters come live in front of us. We are mesmerized by...