Jeff Bezos insists on keeping a chair vacant in every meeting. Symbolically, that chair represents the customer. The idea is that you...

I consider Seth Godin as my idol when it comes to the consistency of writing blogs. He has blogged every day for the last decade. There...

Many businesses claim to have good margins. Paradoxically, all of them have overdrawn credit accounts. They are always short of cash. Why...

(Reproduced from the book - The Five Dysfunctions of a Team)

Companies struggle with two questions. One is whether to implement a business idea or leave it. The second is how much customer...

One of the assignments in the SSY Course is to write an essay. The essay is about a world in your dreams. But, there's a rider. It cannot...

Every year, some of us undertake a night trek from Pen to Pali. It is an arduous trek of 42 km or so. The climb from Pen to Mahagaon,...

I work with a few small companies. They struggle to differentiate. It starts with unclear market segmentation and ends with me-too...